Your Auto Repair Concierge We help you deal with car problems in the easiest and simplest way possible! Convenience Quality Transparency Play Me Choose your city Get started! Setup Look up Focused on Simplicity We make car repair and maintenance simple by giving you instant access to top-tier services and easy-to-use applications both for web and mobile. Accommodates Your Needs Free car pickup & drop off - Out of sight, out of mind Approved For Quality We only work with vetted repair shops that meet our quality standards to ensure your car receives the best service No Hidden Fees, No Surprises From pricing to repair updates, we keep you in the loop at all times About OpenAuto Making auto repair and maintenance services accessible to every vehicle owner at the click of a button. No more gambling on where you should take your car. No more endless piles of paper records. No more endless phone calls for updates on your vehicle. We bring everything you need to be on top of your vehicle to one place, your phone. Download the app Realtime Updates Stay in the loop with real-time updates, ensuring you're always informed about your car's service progress. Easy Pick-ups Effortless car pickups from your doorstep Flexible Payment Options We offer all digital payment options and repair financing Bespoke AI Support & Diagnosis A personalized mechanic assistant that gains insight about your vehicle over time, providing you with increasingly tailored answers. OpenAuto Mobile App Access the best auto care services and advice on our app and enjoy our seamless experience. Sign up OpenAuto’s Vibrant Ecosystem Our dynamic blend of partner shops, service providers, and advanced AI technology synergizes the auto repair and maintenance process, delivering an experience that ensures peace of mind. OpenAuto Mechanic AI Chat with our AI-powered mechanic, get instant advice, specs, and diagnostic help 24/7, and book services effortlessly. Start chat now Earn Rewards with OpenAuto With Open Auto’s intelligent vehicle management platform, you can stay ahead of your vehicle needs. Get all repair and maintenance services from expert technicians under a single roof. Referral Link from OpenAuto App We pick your vehicle from your preferred location and get the job done while you get going with your day Redeem your Rewards You earn 10 points on each successful referral. These points can be redeemed in form of discounts on your next order on OpenAuto. OpenAuto For Repair Shops Unlock your shop's full potential with OpenAuto. Join our network and gain access to a broader customer base, streamlined bookings, and transparent communication. Focus on delivering top-notch auto repair services while OpenAuto takes care of the rest. It's not just a service, it's a partnership for success. Become a Partner

Terms and Conditions Last updated 23 June 2023 Thank you for using OpenAuto! These Terms and Conditions (the “Terms and Conditions”) govern your use of the OpenAuto services, including any websites, mobile applications, devices, or APIs that are operated by OpenAuto or its subsidiaries and affiliates (collectively, the “Services”), and are entered into by you and OpenAuto Inc., a Delaware corporation, and its subsidiaries and affiliates (referred to as “OpenAuto”, “we”, “us”, “our”). This Agreement applies to all visitors, users, and other parties who access the Services (each, hereafter, as “you”, “your”, “customer”, “user”). ​ By using the Services, you agree to be bound by these Terms and acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with OpenAuto’s Privacy Policy . We may need to modify the Terms from time to time for various reasons (including to comply with applicable laws and regulations, and regulatory requirements). Any minor or non-material changes may be made at any time, and you are advised to review the Terms regularly. The most current Terms will be available on the Website. All significant changes will be notified to you before such changes take effect. If any change is unacceptable to you, you should stop using our Services and/or close your account. However, if you continue to use our Services after the date on which the changes to the Terms come into effect, you will be considered to have accepted those changes. ONLINE VEHICLE SERVICING All our online service packages primarily cover service and labor charges before applicable taxes. Unless explicitly stated, these packages do not include the cost of parts. The cost of parts, if not included in the package, will be an additional charge. The total service cost, including parts, will be agreed upon with the customer before the service is completed. Full payment for the service, including parts, and applicable taxes is required after the service is completed but prior to the delivery of the vehicle. COLLECTION AND DELIVERY Our complimentary collection and delivery service is a service where either OpenAuto or one of our approved service agents will collect and deliver your vehicle to you for free when you purchase any service through us. The driver will arrive at the agreed location you provide at the time of placing the booking and will carry out an onsite inspection / damage report which once checked you must sign to confirm. This report will then be sent to you via email or SMS given the information you provided upon your registration on OpenAuto.ca. Please ensure you remove all your valuables and belongings before handing over your vehicle to our driver as we will not assume liability for any missing items. Your vehicle will go through multiple departments involving a third-party workshop. Although our workshops can be trusted, we cannot accept any liability for missing items. Pick up and delivery charges applicable (charges based on pick up/drop location) in case the services/repair jobs are cancelled anytime by the customer, once the vehicle is collected from the customer location. PAYMENT Payment must be made online to secure your booking using our secure payment gateway. Please remember our service packages do not include parts and these incur an additional cost. Once the free vehicle health check has been carried out, we will then send you the price for the parts and the price for any additional work your car requires. The service parts must be paid for but the additional work is your choice. You are free to repair your vehicle elsewhere. Visa or MasterCard debit and credit cards in USD or CAD will be accepted for payment. Once the payment is made, the confirmation notice will be sent to the client via email or SMS within 24 hours of receipt of payment. WARRANTY Parts warranty is only for manufacturing defects; wear and tear of components are not covered under the warranty policy. Warranty coverage will be provided once the services are completed and only after the payments are made. Start and end date of the warranty will be mentioned in your invoice. Any electrical component failure is not covered under the warranty. Warranty will get void in case any alterations (part uninstalled/reinstalled/damaged etc.) are observed in the jobs/repairs performed by OpenAuto. For all warranty claims, the affected parts would be uninstalled, reviewed, and the observations will be shared by our technical team, vehicle delivery timeline will be subjective to the parts availability & repairs on the vehicle. OpenAuto is only liable for collection and delivery of the vehicle under warranty claims, any Courtesy Car or Rental Cars will not be accommodated. Initially diagnosing & recovery charges will be applicable for all returning/complaint vehicles regardless of the warranty policy. However, if concerns are related to the previous jobs/repairs these charges will be waived off. LAW AND JURISDICTION Every service contract with us will be governed by the US federal law and the laws of the State of Delaware and any dispute or claim arising out of or in connection with it shall be subject to the exclusive jurisdiction of the courts of the United States and the State of Delaware unless the physical inspection of the car takes place in a different country, in which case it will be governed by that respective country's law and any dispute or claim arising out of or in connection with it shall be subject to the exclusive jurisdiction of the courts of the country we operate in. SPEEDING FINES AND ACCIDENTS From the time we collect your car to the time we deliver your car, OpenAuto and their Service Agents are responsible for any parking, speeding and any traffic fines. We are also responsible for any road traffic accidents that take place while your vehicle is in the possession of OpenAuto or one of its agents. Any traffic fines will be reimbursed after investigation. Please email fines@openauto.ca and one of our advisors will contact you. In the event of an accident, OpenAuto or one of the agents will claim with the insurance company and the process will be handled through the insurance company. PARKING CHARGES All vehicles parked at our premises over 7 days after repairs or services are completed, will result in parking charges payable to OpenAuto. The parking charges stand at $25 per day. OpenAuto will not take responsibility or accept liability for any new concerns to the vehicle. In order to deliver the vehicle after 7 days the customer must pay the pre-approved pending invoice and a daily parking charge calculated for the total number of days. DISPUTES & ARBITRATION This section, (the "Arbitration Agreement"), applies to and governs any dispute, controversy, or claim between you and OpenAuto, including but not limited to those that arise out of or relate to: These Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, scope, or enforceability thereof. Access to or use of the Services, including receipt of any advertising or marketing communications or any information contained on the Services. Any transactions through, by, or using the Services, including any goods or services purchased or sold through, by, or using the Services or your consumption or use of those goods or services. Any other aspect of your relationship or transactions with OpenAuto as a consumer. You and OpenAuto agree that the third-party service providers, parts suppliers, or other entities that OpenAuto partners with to provide its services (collectively referred to as "Service Providers") from which services may be ordered and goods may be purchased through the Services are intended third-party beneficiaries of this Arbitration Agreement. Informal Dispute Resolution: You and OpenAuto agree that good-faith informal efforts to resolve disputes often can result in a prompt, low-cost, and mutually beneficial outcome. Therefore, before initiating formal proceedings, you and OpenAuto agree to first attempt to work out any such dispute amicably. The initiating party must give notice to the other party in writing of its dispute, including a written description of the dispute. For any dispute you initiate, you agree to provide written notice to: OpenAuto Inc. ATTN: Legal Department 166 Geary St. 15th Floor Suite #78 San Francisco, California 94108 United States Your written description must be on an individual basis and personally signed, and also provide at least the following information: Your name, The email address and phone number associated with your account, A detailed description of the nature and basis of the dispute, including any transaction details, And the specific relief sought and how it was calculated. For any dispute that OpenAuto raises, we will send our written description of the dispute (including the information listed above), signed by an authorized OpenAuto representative, to the most recent delivery address associated with your account. The initiating party must allow the other party 60 days to respond and attempt to resolve the dispute amicably before initiating an arbitration or other proceeding per the terms set forth below. You and OpenAuto agree that this informal dispute resolution process is a requirement that must be fulfilled prior to initiating an arbitration proceeding. The applicable statute of limitations period and any filing fee deadlines shall be tolled from the time the initiating party sends their written notice through the 60-day period set forth above. OUR CONTACT Email at: legal@openauto.com Accounts at: accounting@openauto.com For customer service refer to our Contact Page or call us on : +1 (778) 800-8999 Write to us at: 166 Geary St. 15th Floor Suite#78 San Francisco, California 94108United States For cancellations please email cancellations@openauto.ca with the subject field as cancellations along with your name and license plate. Example : CANCELLATIONS – JOHN DOE – LP 41D690 CONDITIONS FOR REFUNDS In the event that a customer deems the service provided by OpenAuto to be unsatisfactory, it is incumbent upon the customer to first contact OpenAuto to express their concerns. OpenAuto places a high value on customer satisfaction and will endeavor to rectify any perceived deficiencies in the service provided. It is essential that OpenAuto be given the first opportunity to address and rectify any issues related to the service or repair performed. Please be advised that OpenAuto reserves the right to deny refund requests in situations where the customer has sought rectification of the issue from a third-party service provider without first allowing OpenAuto the opportunity to address the concern. This clause is intended to ensure that OpenAuto is given a fair and reasonable opportunity to uphold its commitment to customer satisfaction and service quality. For refunds please email refunds@openauto.ca with the subject field as refunds along with your name and license plate. Example : REFUNDS – JOHN DOE – LP 41D690 Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card once the refund is approved to be issued. Refunds will not be allowed on any promotional offers. Table of Contents ONLINE VEHICLE SERVICING COLLECTION AND DELIVERY PAYMENT WARRANTY LAW AND JURISDICTION SPEEDING FINES AND ACCIDENTS PARKING CHARGES DISPUTES & ARBITRATION OUR CONTACT CONDITIONS FOR REFUNDS

​ Contact We’re All Ears! Tell us how we can help with your car needs and we will do our best to address these problems Call Now Contact Connect with us Interested to join our trusted network of service providers? Join us in providing reliable auto care and quality assistance to our valued customers Submit Thanks for submitting!

Privacy Policy Last updated 23 June 2023 This Privacy Policy (the “Privacy Policy” ) explains how OpenAuto Inc. (“we” , “us” or “our” ), collects, uses, discloses and retains information (the “Information”) that you (“you”, “your”) provide to us or which we otherwise collect when you access and use our website and services (collectively, the “Services”). The terms of this Privacy Policy are incorporated into and form part of our Terms of Service. To the extent of any conflict between this Privacy Policy and the Terms of Service, the Terms of Service will apply. ​ BY ACCESSING AND USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT ACCESS AND USE THE SERVICES. 1. COLLECTION AND USE. Here we describe what Information, including Personal Information, we collect, and why and how we collect it. “Personal Information” means information that can be used to identify you (e.g., name, age, address, phone number). What? Information that we may collect includes, but is not limited to: (i) name, address, email and phone number; (ii) payment information; and (iii) usage information pertaining to your use of the Services, including without limitation, vehicle information, service requests, and other information relating to transactions that may occur using the Services. Why? We may collect your Personal Information for the following purposes (the “Purposes” ): To provide the Services. To conduct internal reviews and improvements relating to the Services. To keep a record for legal purposes. To carry out any other purpose which is disclosed to you and for which you consent, or is otherwise permitted by applicable law. How? We may collect Information from you, and any devices you use, through: Your access and use of the Services. Our use of cookies and similar technologies to track and analyze user activity. Our use of web analytics services. We may also collect Information from third parties. We will protect any Personal Information we receive according to the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the Personal Information and applicable laws. We only collect and use Personal Information to the extent necessary to fulfill the Purposes. 2. DISCLOSURE. Here we describe when and how we may disclose Personal Information. When? We may disclose Personal Information as follows: To third-party service providers in order to help us fulfill the Purposes (e.g., payment processors, web analytics services). To affiliates or third parties in the event of a proposed reorganization, merger, transfer or other disposition of all or any portion of our business, assets or equity, subject in each case to customary confidentiality agreements. To the extent disclosure is required or permitted by applicable law. How? We only disclose Personal Information to the extent necessary to fulfill the Purposes. We take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with when we disclose Personal Information to third parties. This may include, without limitation, obtaining contractual guarantees from third parties to implement appropriate technical and organizational measures in accordance with applicable law. Personal Information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using our Services, and/or otherwise providing us your Personal Information, you consent to the transfer of your Personal Information to countries outside of your country of residence. While such information is outside of Canada it is subject to the laws of the country in which it is held, which may have different Personal Information protection laws, and may be subject to disclosure to the governments, courts, law enforcement or regulatory agencies of such other country. However, our practices regarding your Personal Information will at all times continue to be governed by this Privacy Policy. 3. CONSENT. We will not process your Personal Information without your consent, unless we are permitted or required to do so by applicable law. Your consent may be express or implied, depending on the nature and sensitivity of the Personal Information, your reasonable expectations, and the circumstances surrounding the collection of the Personal Information. Express consent is when you willingly agree (e.g., orally or in writing) to the processing of your Personal Information for particular purposes. Implied consent is when: (a) you do not expressly give consent, but you volunteer Personal Information for obvious purposes that a reasonable person would consider appropriate in the circumstances; or (b) you are given notice and a reasonable opportunity to opt-out of your Personal Information being processed for specified purposes, and you do not opt-out. 4. RETENTION. We will retain your Personal Information as long as necessary to: Fulfill the Purposes. Protect our legal rights. Comply with applicable law. We will securely delete or anonymize the Personal Information once it is no longer necessary for us to hold it. We are not responsible for any liability or loss you experience as a result of any such disposal of Personal Information. 5. SECURITY. We utilize commercially reasonable security procedures and practices appropriate to the nature of the Personal Information we collect, use, and store. We do this to minimize the risks of loss, misuse, unauthorized access, disclosure, and alteration of Personal Information. However, no method of storage or transmission over the Internet is 100% secure. Therefore, we cannot guarantee its absolute security. 6. RIGHTS. You have certain rights relating to your Personal Information, subject to applicable law, including without limitation: (a) the right to withdraw your consent to the processing of your Personal Information at any time (but please note that withdrawing your consent to the processing of Personal Information may impact your ability to use the Services); (b) the right to make a complaint regarding the processing of your Personal Information; (c) the right to a copy of your Personal Information; and (d) the right to correction of your Personal Information. If you would like to exercise any applicable rights, please contact us as set out below. 7. GENERAL. We may modify this Privacy Policy at any time, so please review it periodically. By continuing to use the Services after any modification, you consent to be bound by the modified Privacy Policy. This Privacy Policy is governed by the laws of British Columbia. If you have any questions about this Privacy Policy, please contact us at: legal@openauto.ca Table of Contents 1. COLLECTION AND USE. 2. DISCLOSURE 3. CONSENT 4. RETENTION 5. SECURITY 6. RIGHTS 7. GENERAL

Thank You For Joining Share OpenAuto with Your Friends & Family

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Thank You For Joining Share OpenAuto with Your Friends & Family

The Advantage of Being an OpenAuto Partner We understand the hard work, dedication, and unwavering commitment to customer service that goes into building a reputable auto care facility. Your relentless pursuit of quality and excellence has made you a trusted name in your neighborhood. At OpenAuto, we believe that such exceptional service deserves a wider audience. We want to amplify your reach, extending it beyond the confines of your immediate neighborhood to the entire city! By becoming an OpenAuto Partner Shop, you'll gain access to a city-wide customer base, expanding your potential for growth and success. Our platform connects you with customers across the city, bringing your top-tier services to their fingertips. This is more than just a partnership; it's an opportunity to elevate your business, increase your visibility, and tap into a larger market. Join us at OpenAuto, and let's drive the future of automotive care together. ​ Connect with OpenAuto Interested to join our trusted network of partner shops? Join us in providing reliable auto care and quality assistance to our valued customers. Become a Partner ​ Get Orders from Across The City You gain access to a broader customer base while OpenAuto handles the logisics of bringing the car to you. Consistent Flow of Customers A steady flow of customers will make you enjoy a more predictable and consistent revenue stream, helping you make better decisions for your business. Being Part of a Reputable Network OpenAuto's carefully curated network of shops lends you credibility and recognizes your shop for its high standards and quality service. Convenience for Your Existing Customers Offer your customers an unparallel experience with out free car pickup & drop-off, making you stand out from your competition How to become an OpenAuto Partner Shop Becoming an OpenAuto Partner Shop involves a vetting process to ensure quality service, followed by integration into our network where you'll benefit from increased customer reach and streamlined logistics. Connect with Us Let's meet and discuss the opportunities we can tap into through OpenAuto, for our mutual success Get Verified We conduct an in-person visit to your auto repair facility to learn more about your technicians, processes, and the services you offer Accept & Complete Incoming Services Fulfill incoming service requests through OpenAuto's platform, prepare quotes, and engage we our specialists whenever you need Get Paid Once a repair order is complete and ready for drop-off you get paid for your work Connect with Us Let’s meet and discuss the opportunities we can tap through OpenAuto, for our shared success. Get Verified We physically visit your auto-repair facility to know more about your technicians, processes and services you offer. Become a OpenAuto Provider ​ We physically visit your auto-repair facility to know more about your technicians, processes and services you offer. Get Paid ​ You can accept as many orders as you can service and deliver. We will ensure a seamless payment experience into your account How OpenAuto works for you Accept Incoming Request You can get started by accepting the order request placed by customers on the platform. Receive The Car The vehicle will be picked-up from the customer’s address and will be checked-in at your repair facility. Get The Car Serviced Complete the services that have been ordered, prepare quotes if necessary, and engage our specialists whenever you need them Place The Car For Delivery Once all the repairs and services are complete, you can place to car to be delivered back to the customer Receive Your Payment Same-day payment is completed after the order is fulfilled How OpenAuto works for you Accept the Request You can get started by accepting the order request placed by customers on the platform. Receive the Vehicle The vehicle will be picked-up from the customer’s location and will be checked-in at your repair facility. Get it Serviced Check what services have been ordered by the customer and get your team started on it. Place it to Delivery Once the payment is received from the customer, the vehicle will be picked up from your facility and delivered back to the customer. Receive Payment Once a service request is processed successfully, we will initiate the payment instantly to our service provider. Accept the Request You can get started by accepting the order request placed by customers on the platform. Receive the Vehicle The vehicle will be picked-up from the customer’s location and will be checked-in at your repair facility. Get it Serviced Check what services have been ordered by the customer and get your team started on it. Receive Payment Once a service request is processed successfully, we will initiate the payment instantly to our service provider. Place it to Delivery Once the payment is received from the customer, the vehicle will be picked up from your facility and delivered back to the customer. Contact Connect with us Interested to join our trusted network of service providers? Join us in providing reliable auto care and quality assistance to our valued customers Submit Thanks for submitting!

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Stop Wasting Time, Your Car Deserves Better! FREE city-wide tows! $30 OFF your first booking. UNLIMITED referral value. Earn $30 on every referral you bring!

Sign up Manage Your Vehicle Services Intelligently Timely maintenance is vital for fleets to ensure optimum utility. OpenAuto offers quality repairs and maintenance services and allows you to manage all your vehicles’ needs on a single platform. Why Manage your Fleet on OpenAuto Each vehicle has different maintenance needs and we serve them all. When you partner with OpenAuto, you can be assured our partner shops are delivering expert care for your vehicles. Your employees no longer need to wait at the repair shop, we've got you covered with our convenient vehicle pickup & drop-off ​ How to Register If you are a fleet and looking to partner with us, scroll to the bottom and fill out the form with a message about your company. We will have a brief discussion about your vehicle management needs and get you started. Discover Why ​ How OpenAuto Could Work For Your Fleet Our comprehensive dashboard will allow you to seamlessly manage and monitor your service requests. You can even find all your vehicles’ data on the app to have better predictability of maintenance needs. Our instant assistance channel will ensure your vehicles are always on track and help you to handle your needs more effectively. Get an Account Sign up using your business details and create an account to get started. Add Your Vehicles One-step vehicle license plate lookup to add and choose the type of service your vehicles needs. Place Your Order Choose from a comprehensive list of repairs and maintenance services, or ask your live assistant to proceed your order. ​ Get an Account Sign up using your business details and create an account to get started. Become a OpenAuto Provider Fill in your vehicle details to choose the type of service it needs Place Your Order Choose from a comprehensive list of repairs and maintenance services and proceed to order. Contact Connect with us Interested to join our trusted network of service providers? Join us in providing reliable auto care and quality assistance to our valued customers Submit Thanks for submitting!